Shipping policy

We currently ship within the UK only.

Allow up to 7 working days for processing before dispatch. Delivery time is additional and depends on the service selected at checkout.

UK delivery options include DPD and Royal Mail. Shipping rates and delivery estimates are shown at checkout. Tracking is emailed after dispatch.

Free collection from MidasTouch Studios, Unit 1, 28–29 Tenby Street, Birmingham, B1 3EE, is usually ready in 5 days. Wait for your ready-for-pickup email before visiting, and bring your confirmation email and ID.

If a parcel goes missing or the tracking stops moving, contact sales@midasluxehair.com and we will investigate with the carrier. We reply within 24 hours, Monday to Saturday.