The usual questions

How long the hair lasts depends on how often you wear it, how you care for it and any heat or colour treatments. Wash gently with lukewarm water, use a heat protectant and the lowest effective heat setting, and store it clean and dry in a satin bag.

Read our hair-care guide for the full routine.

Speak to a stylist experienced with extensions before colouring. Ask them to test a small section first; results vary by texture, treatment and the colour you want.

Follow their aftercare advice and avoid repeated chemical processing.

Hair is measured straight, so curly and wavy textures sit shorter than the number on the bundle once they are installed. As a rule, add two inches to what you want it to look like. Most people order 20" to 24".

The number of bundles depends on your chosen length, texture and how full you want the finished style. Ask the studio to check your selection before ordering. Bundles and closures are sold separately.

Allow up to 7 working days for processing before dispatch. Delivery time is additional and depends on the service and destination selected at checkout.

We currently ship within the UK only. Shipping rates and delivery estimates are shown at checkout. Tracking is emailed after dispatch.

Free collection from MidasTouch Studios, Unit 1, 28–29 Tenby Street, Birmingham, B1 3EE, is usually ready in 5 days. Wait for your ready-for-pickup email before visiting, and bring your confirmation email and ID.

For a change-of-mind return, contact sales@midasluxehair.com within 14 days after delivery, then send the goods back within a further 14 days. You may open the outer packaging and gently inspect the hair. Opening the packaging does not automatically remove your return rights; excessive handling may lead to a deduction reflecting actual lost value.

You pay change-of-mind return postage. For faulty, damaged or incorrect goods, we cover reasonable return costs. Read our full returns policy for refund timing and your statutory rights.